Business identity
Confirm legal business name, registration information, operating location, and authorized representative.
Open sample directory • Free basic listings • Vetting applications available
Public trust standard · Version 1
Vetted should mean something specific.
The open directory includes Free Basic Listings, while Vetted Partner status has three gates. We publish what the free review covers, what it cannot guarantee, how consequential decisions are made, and how concerns can be raised.
Three required gates
Approval, profile readiness, and membership all matter.
A promotional-products distributor can have a claimed or unclaimed Free Basic Listing after administrative checks for required fields, duplicates, impersonation, abuse, and unsafe links. Those checks are not vetting. The listing is expressly not vetted by iMerch Finder and receives basic self-service support. A distributor must separately elect and pass independent Vetted Partner review, complete a market-ready enhanced profile, and maintain active paid membership for public Vetted Partner status and higher-touch partner support. Payment cannot buy or guarantee approval. Featured visibility is Vetted-Partner-only and must be labeled “Paid Advertisement.”
Seven-part review
A consistent file for every applicant.
The first cohort is reviewed manually. Automated checks may validate or flag information, but a named human reviewer makes and records every consequential decision.
Contact and domain
Verify a working company email, phone number, website, and control of the submitted domain.
Industry legitimacy
Review distributor model, years in business, relevant association identifiers, and ability to manage the client relationship.
Five references
Verify exactly three recent customer references and two recent supplier references through a consistent, private process.
Service recovery
Review one candid account of a project that did not go as planned, the response, the outcome, and what changed afterward.
Capabilities and claims
Review portfolio evidence and documentation for significant credentials, certifications, and specialty claims.
Conduct, conflicts, and decision
Require conduct and privacy commitments, disclose relevant relationships, and record a documented human decision.
Public profile
What buyers can see
- Business and brand name
- City and service areas
- Niches and capabilities
- Project range and minimums
- Turnaround and languages
- Why work with us?
- Approved portfolio and case studies
- Claim and public-tier status
- Paid Advertisement label, when featured
- Operator affiliation, when applicable
Private review file
What stays restricted
- Legal registration and D&B details
- Authorized representative
- Reference identities and responses
- Insurance documents
- Confidential disclosures
- Reviewer notes and evidence
- Complaint investigation records
- Buyer briefs and contact details
- Payment and billing records
Re-review, not set-and-forget
Require annual re-attestation, revalidate one customer and one supplier reference, review meaningful profile changes, and pause a current badge when required review is overdue.
A real complaint path
Buyers, applicants, references, and members can report profile claims or conduct without retaliation. The process records evidence, decisions, appeals, and any suspension or reinstatement.
Dated, auditable decisions
A profile shows when it was last reviewed. Internal records preserve who decided what, when, and why.
What vetting does not mean
It does not guarantee product quality, delivery, pricing, legal compliance, financial condition, or project outcomes. Buyers still choose their distributor and contract directly with that business. The network should investigate credible concerns and make its standard clear without overstating protection.
Fairness and conflict policy
Trust also depends on how the marketplace behaves.
Transparent ranking
Relevant Featured Vetted Partners appear first with “Paid Advertisement,” followed by relevant Vetted Partners, then Free Basic Listings under Additional distributors. Relevance orders each group.
Buyer consent before sharing
A request is shared only with the exact Vetted Partner or up to three matched, available Vetted Partners the buyer approves.
No buyer-data resale
Buyer details are used to facilitate the requested introduction—not sold as a list or quietly repurposed.
Operator affiliation disclosed
ConceptPlus.com Inc. operates iMerch Finder. Promostuff 4 You is affiliated with the operator. Any affiliated profile is labeled, independently reviewed, and follows the same evidence, fit, availability, lead-cap, complaint, and suspension rules as every member.
Operator affiliation is never a ranking signal. Manual routing overrides require a recorded reason, and affiliate routing is included in marketplace-health reporting. Read the ownership policy.
See the complete path